Sales and Return Policy

Shipping and Returns

Shipping

Orders may be shipped with multiple carriers. Shipping rates are calculated at checkout. You'll always receive a tracking number with your order. Shipping speed varies depending on the shipping method you select at checkout, and on your location. 

Order Processing

We typically ship orders within 2-5 business days of purchase. If we anticipate a longer lead time, we'll note the lead time in the item description.

Track and Order

You will receive a shipping confirmation via email when your order has been processed and shipped. This email will contain a tracking number which you can use to track the status of your order online.

Return Policy

We accept Returns or Exchanges for all our items within 14 days of receipt of purchase. Items must be unused, in original packaging and with original tags still attached. All shipping charges for exchanges are to be covered by the customer.

If for any reason you do not absolutely love your Two Dead Rabbits™ LLC, you can return it to us within the stated return window for a full refund excluding any shipping cost. TO INITIATE A RETURN EMAIL US AT SERVICE@PUPTOTS.com WITH YOUR ORDER NUMBER

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.